Hilton Times Square is one of the more popular hotels in Manhattan. Strategically located at 234 W 42nd St, New York, Hilton Times Square is a favorite for those visiting the famed Times Square area in New York. Not to be confused with Millennium Times Square New York or New York Hilton Midtown, this property is an iconic 44-story hotel located in the heart of Times Square.
And with thousands of reviews and consistently high ratings, I wanted to see if this property was worth staying in.
Booking
At the time of the stay, there were 2 main options:
- Redeem 80,000 Hilton Honors points per night
- Pay $417 per night including taxes and fees ($360 per night without taxes and fees)
Ultimately, this would’ve netted a 0.52 cents per point value with Hilton points, which is actually above the fair value of 0.4 cents per point.
Nonetheless, I decided to pay cash for this visit because I knew I could get superior value at a resort hotel, such as the Conrad Maldives Rangali Island.
Location
After I checked out of the St. Regis New York, where I redeemed points for a $4,000 suite, I headed from the heart of Midtown Manhattan to Times Square. Times Square tends to be more touristy and perfect for sightseeing, while Midtown tends to be focused on shopping, business, and arts.
Upon arrival at the hotel, there was a large protrusion with Hilton Times Square’s facade. One of the best parts of this hotel is the astoundingly convenient location. It’s located just a 2-minute walk from Times Square-42nd Street subway station. Parking is extremely pricey here — the only option is self-parking at 150 West 38th Street, and you’ll pay $85 per night with in/out privileges until 10 p.m.
When you enter the building, you’ll find a lobby that houses the porter service and the elevators.
From the street level lobby, you have to take an elevator to the 15th floor, where the main hotel lobby is.
Check-in
As you leave the area, you’ll immediately see a large open space with seating areas. As it turns out, this is the location of the lobby restaurant/bar.
The lobby is located immediately to the right of the elevators.
The check-in process was relatively seamless. I handed the hotel my driver’s license as well as a credit card for incidentals. I was thanked for being a Hilton Honors Diamond member, which is their top-tier elite status.
The concierge was located just before the check-in desk.
Elite Benefits
There are numerous benefits of Hilton Diamond status, including complimentary room upgrades (including standard suites), executive lounge access, bonus points, and a welcome amenity.
Hilton Times Square doesn’t have an executive lounge and all the suites were sold out, so the main benefit received was complimentary breakfast for 2 guests.
Hilton Times Square 1 Queen Bed Room ($400 per night)
Hilton Times Square has spacious rooms, especially by Manhattan standards. The oversized rooms start at 330 square feet. I was booked into the 39th floor, but rooms start at the 23rd floor. Because of its height, you’ll be much less likely to be disturbed by street noise.
As I entered the room, I noticed that these rooms were indeed spacious.
Most of the property consists of king bed rooms, but the base-level rate I booked was in a room with a queen bed.
The room also housed an armchair with ottoman, which were both in great condition and comfortable.
Along the wall was a work desk with an ergonomic office chair and an adjustable lamp.
Directly next to it was a 46-inch LCD HDTV, plus lots of storage space.
The TV stand housed a coffeemaker, a safe, a mini-fridge, and an ice bucket.
There was a small closet that provides enough storage for 1 small carry-on bag and hangers for miscellaneous clothes and articles.
The bathroom was on the smaller size, though it contains a shower tub with a rotating showerhead, a single vanity, a lighted mirror, and various toiletries.
Located underneath the sink are extra amenities like toilet paper, a hairdryer, and facial tissues.
Hilton’s bath amenities on offer are Crabtree & Evelyn.
The room was incredibly spacious, which was a pleasant surprise considering the real estate premium commanded in Manhattan. The amenities were simple but solid, the room was clean, and the location was phenomenal.
Food and Beverage
Breakfast at Pinnacle Bar
Pinnacle Bar is the name of Hilton Times Square’s lobby bar/restaurant. Also, it shares the same seating area for the breakfast buffet.
The breakfast buffet itself was located in a separate room just across from the main area.
You can get free breakfast perks by being a Hilton Honors Gold or Diamond member.
Arranged in a U-shape, the breakfast buffet contained a surprising number of options, despite a lackluster presentation.
First, there was a toaster, multiple bread choices, and cereal dispensers.
Next, you’d find hot oatmeal and a selection of different toppings.
After that, there was a small section for a mini croissants and rolls.
Next up was the yogurt chiller.
The main hot food items were at the center of the buffet. The first items consisted of waffles, bacon, and sausage.
Then, there were breakfast potatoes, breakfast wraps, and scrambled eggs.
There were also condiments and assorted milk choices in the corner of the buffet.
Up next was the fresh fruit section, followed by an odd placement of tomatoes and cucumbers.
Immediately after that, there was a hard-boiled eggs section.
Lastly, there was a selection of pastries, including cinnamon rolls and muffins.
Restaurant Above
Hilton Times Square’s full-service restaurant is called Restaurant Above. This sleek restaurant is perched 21 stories above Times Square and offers panoramic views of Times Square.
I personally didn’t have a chance to visit this restaurant; however, Restaurant Above typically serves American cuisine. The main attraction, however, is the atmosphere and the sweeping views of Times Square and the Theater District.
Although the complimentary breakfast buffet at Hilton Times Square appeared unappetizing, it was one of the most well-rounded, full, and plentiful breakfast buffets I’ve ever seen in New York. There were lots of different choices and options that would fit most palettes, as long as you’re open to eating an American-style breakfast. The complimentary breakfast for 2 guests was a much-appreciated benefit of being a Hilton Diamond member.
Fitness Center
The fitness center is located on the same floor as the main conference level, the 23rd floor. Upon entering the fitness center, I was pleasantly surprised by how much equipment this fitness center had. There were lots of free weights, medicine balls, yoga balls, and more.
As far as exercise machines go, there were multiple treadmills and ellipticals.
There were also numerous Peloton bikes.
There were a few ordinary exercise bicycles.
The cable machines were all Precor-branded. Plus, there were numerous kettlebells atop storage racks across the fitness center.
And lastly, there was a station for drinking water, fresh towels, and soiled towels.
Business Center
The business center was very straightforward. There were a total of 4 desktop computers — 2 Mac computers and 2 PC computers. In the corner, there was also an ATM for convenience.
Final Thoughts
Hilton Times Square, at first glance, looks like a sprawling hotel with tons of rooms. And while the hotel itself is dated, the rooms were well-maintained and clean.
The rooms were spacious, the bed was plush and comfortable, and the complimentary breakfast buffet for Hilton Gold and Diamond members was generous and plentiful.
There are tons of facilities throughout the property, including a well-appointed gym, a business center that was almost always empty, and 2 dining options serving American fare.
The best aspect of this hotel, however, is the location. With such a central location in the heart of Manhattan and close proximity to public transit, Hilton Times Square is one of the best choices for the value-minded traveler looking for a full-service hotel with an amazing location. Although the room rates are pricey, you’ll still save a lot compared to opulent hotels like the Four Seasons.